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Customer Service Agent I
Job Locations US-WI-Merrill US-WI-Madison US-WI-Milwaukee US-PA-Mechanicsburg
20243367
Category
Customer Service / Support
Type
Regular Full-Time
Introduction
Looking to join a vibrant organization that makes a difference?
At Church Mutual, our customers are at the heart of everything we do. For more than 125 years, we've made it our business to protect those who serve and inspire others through our specialized insurance expertise and innovative solutions.
Our customers do amazing things for the world - when we protect them, we Stand for Good . We foster a workplace where all employees are treated with dignity and respect;
diversity, inclusion and belonging are woven into the fabric of our company through our customers, employees, leadership, business relationships and outreach programs.
What you'll be doing :
As part of a team, provide timely solutions to customers primarily through telephone and email inquiries while optimizing the customer experience.
Provide comprehensive direction regarding insurance coverages and options, information as requested, and resolution for concerns.
Documentation of all inquiries and actions taken is required. Process transactions, complete required forms, and produce insurance documents.
Determine eligibility for additional coverages and policies, including quoting and selling.
This is a HYBRID position that requires 2 days per week IN the office and can be based in one of the below locations :
Milwaukee, WI
Please list your preferred work location as one of the four from the list above when applying.
On any given day, you'll :
Offer risk management suggestions and adequately price insurance coverages. Complete required forms as necessary, including applications, surveys, and legal documents.
This includes quoting additional coverages and policies.
Here's what we expect
This is a HYBRID position that requires 2 days per week IN the office and can be based in one of the below locations :
Please list your preferred work location as one of the four from the list above when applying.
Church Mutual is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Exact compensation will vary based on consideration of a variety of factors including education, skills, experience, and location.
Minimum Compensation
USD $20.84 / Hr.
Maximum Compensation
USD $29.17 / Hr.
Learn about our benefits : We value your hard work, dedication to our customers, and contributions to the team - and we understand the importance of benefits for today and planning for the future.
Our generous, flexible total rewards provide you and your family with security and peace of mind. View our full total rewards package here
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Last updated : 2024-04-25
Full Time
Insurance
$38k-48k (estimate)
04/27/2024
07/25/2024
churchmutual.com
PITTSBURGH, PA
500 - 1,000
1897
Private
WILLIAM SUTTON
$200M - $500M
Insurance
Church Mutual is an insurance company that focused on schools, camps, denominational offices and senior living facilities.
The job skills required for Customer service agent include Customer Service, Planning, Written Communication, Leadership, Initiative, Dedication, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer service agent. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer service agent. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer service agent positions, which can be used as a reference in future career path planning. As a Customer service agent, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer service agent. You can explore the career advancement for a Customer service agent below and select your interested title to get hiring information.
If you are interested in becoming a Customer Service Agent, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Agent for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Service Agent job description and responsibilities
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Service Agent jobs
Although the Bureau of Labor Statistics notes that most employers don’t require a college degree for customer service agents, the majority do prefer that candidates have at least a high school diploma or GED.
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With customer service, customer support and customer experience, required.
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Step 3: View the best colleges and universities for Customer Service Agent.